|April 2012||Volume IV, Issue 12|
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Excerpt from presentation by Dr. Mina Chang, chief of the health services research and program development section of the Bureau of Health Services Research for the Ohio Department of Job and Family Services:
"Consistent messaging to the patient, regardless who is outreaching to the patient, is the key to engaging the member and changing their behaviors. Our three test interventions for the integrated care teams so far have had very positive results. They have all agreed to spread the test interventions to other regions." Watch the webinar today or order a training DVD or CD-ROM.