Health Coaching Benchmarks

Order this One-of-a-Kind Resource Today for $99!


Health and wellness coaching is a fast-growing segment of the healthcare industry and a wise investment for health plans, employers and providers as a hedge against the escalating costs of chronic illness. According to the Wellness Council of America, a $1 investment in wellness yields a $3 ROI in healthcare cost savings.

Whether you're planning to launch a new health coaching program in the coming year or expanding an existing initiative, the key to success is access to reliable data to help you evaluate your program and compare performance and utilization data.

Health Coaching Benchmarks: Operations and Performance Data for Optimal Program ROI and Participant Health Status is the one-of-a-kind resource you can use to see how your coaching program measures up to others and map out any necessary enhancements.

This exclusive 35-page report analyzes the responses of more than 230 of your peer organizations to HIN's 2008 survey on health and wellness coaching, presenting the data in easy-to-follow graphs and tables. This industry snapshot is enhanced by recommendations and advice from 15 leading experts in health coaching on the most common coaching concerns from coaching caseloads to call center staffing to coaching intervention frequency and duration.

For more information or to order your copy today, please contact HIN at 888-446-3530 or visit:
http://store.hin.com/product.asp?itemid=3870
Please reference the following customer code when ordering: HCB0813H

This report tackles many health coaching FAQs:

  • What is the optimal coaching caseload, and how often should a coach contact a client?
  • How long should a coaching intervention last?
  • Which coaching modality should be employed, and how should you identify, engage and reward participants?
  • What can you expect to pay per member for health coaching, and how can you measure the effectiveness of a health coach and a coaching program?

Benefit from your peers' experience and get recommendations and advice on:

  • Identifying candidates for coaching;
  • Preferred coaching modalities telephonic, online and in-person;
  • Matching coaching modalities to participants' health conditions;
  • Coaching intervention length, frequency and duration by modality;
  • Enrollment trends eligibility, participation and completion rates;
  • Call center staffing, operations and scheduling;
  • Recommended coach caseloads by coaching modality and the factors that can influence this;
  • Using incentives to engage, motivate and reward participants;
  • Suggested formulas for measuring ROI and program effectiveness;
  • Frequency and duration of health coach training;
and much more, including expanded data from the HIN 2008 Industry Survey on Health and Wellness Coaching. More than 230 healthcare organizations reported on their current and future coaching initiatives, resulting in data on:
  • The numbers of hospitals, health plans and employers offering health coaching today and those with coaching programs in the wings;
  • Health conditions most frequently targeted by health coaching programs;
  • Coaching modalities in use by respondents;
  • Preferred behavior change models;
  • Frank commentary on what's working in health coaching and the greatest challenges associated with launching a coaching program.

View the full table of contents and order your copy today at:
http://store.hin.com/product.asp?itemid=3870
Please reference the following customer code when ordering: HCB0813H

Health and wellness coaching programs large and small and those still on the drawing boards will benefit from the performance and operations benchmarks suggested by coaching veterans from business, healthcare and academia.

As noted by Dr. David Chin of PriceWaterhousecoopers Health Research Institute at a conference on 2009 healthcare trends, health and wellness has been elevated to the global agenda. With many consumers delaying doctors' visits to cover other bills, health and wellness coaching will be a key driver in helping your population to maintain and improve health status.

Health Coaching Benchmarks: Operations and Performance Data for Optimal Program ROI and Participant Health Status contains essential information to help you evaluate your program, plan improvements, measure coaches' effectiveness and determine program success and ROI.

Part of HIN's Health & Wellness Promotion Benchmarking Series, a two-volume series with benchmarks on health coaching and health and wellness incentives, from health coach case loads to effective incentive design - Save 15% when you order the Health & Wellness Promotion Benchmarking Series by visiting http://store.hin.com/product.asp?itemid=3896.



Five Easy Ways To Order:
Health Coaching Benchmarks: Operations and Performance Data
for Optimal Program ROI and Participant Health Status

  1. Order at: http://store.hin.com/product.asp?itemid=3870
  2. Reply to this e-mail at: info@hin.com
  3. Contact the Healthcare Intelligence Network at: (888) 446-3530
  4. Fax your order to: (732) 292-3073
  5. Mail your order to: Healthcare Intelligence Network, PO Box 1442, Wall
    Township, NJ 07719

IMPORTANT: Please reference the following customer code when ordering: HCB0813H



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Health Coaching Benchmarks: Operations and Performance Data
for Optimal Program ROI and Participant Health Status


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