New Market Data: Co-Located Case Managers Put Face on Population Health Management




New Market Data: Co-Located Case Managers
Put Face on Population Health Management

Add community clinics, home care and long-term care facilities to the list of work locations for embedded case managers, according to new market research by the Healthcare Intelligence Network.

Despite challenges ranging from physician buy-in to recruitment and retention of case managers, the number of companies embedding or co-locating case managers within care sites continues to rise.

Just over half of respondents to our third annual Healthcare Case Management e-survey said they embed case managers at the point of care; of those 2012 respondents, nearly 60 percent cited the primary care practice as the most likely work site for an on-site case manager.

A new white paper on 2012 Trends in Embedded Case Management examines the responses of companies who embed case managers, providing a high-level look at work locations, program components, and the greatest challenges and benefits of this case management strategy. The analysis revealed that case management presence at primary care sites had quadrupled in just the last 12 months, from 14 percent in 2011 to 58 percent this year.

Case managers remained integral parts of the hospital process in 2012, with 52 percent reporting the presence of case managers in hospitals. And this year’s respondents said they embed case managers within the community (14.6 percent), the community clinic (12.5 percent), home care (10.4 percent) and long-term care facilities (2.1 percent).

Respondents say the benefits of embedding case managers include improved patient engagement and satisfaction, care continuity and transition management.

Download a complimentary executive summary of 2012 Trends in Embedded Case Management.

The 30-page 2012 Healthcare Benchmarks: Embedded Case Management is part of the HIN Healthcare Benchmarks series, which provides continuous qualitative data on industry trends to empower healthcare companies to assess strengths, weaknesses and opportunities to improve by comparing organizational performance to reported metrics.

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