Diabetic Telehealth Monitoring: Creating Individualized Create Plans, Goals

There are no hard and fast rules to determine when a patient is ready to "graduate" from the New York City Health and Hospitals Corporation's (NYCHHC) House Calls Telehealth Program, notes Susan Lehrer, RN, BSN, CDE, associate executive director of NYCHHC's telehealth office. To do so would violate the basic tenets of diabetes education: individualized care and the setting of individual goals.

This telehealth program combined with telephonic case management is responsible for a significant reduction in patients' A1C blood glucose levels.

Through the integrated use of telehealth, access to electronic medical records, electronic communication with providers and direct communication with patients, nurse care managers were able to significantly improve patient clinical outcomes and potentially reduce healthcare costs for diabetic patients enrolled in the program.

During Diabetic Telehealth Monitoring: The Impact of Real-Time Data on High-Risk Patients, a July 24th webinar at 1:30 pm Eastern, Ms. Lehrer will share the key features of the telehealth care management program as well as details on the program's impact on patient behavior change and outcomes.

There's still time to register for this Wednesday's program or order your training DVD or CD:
http://store.hin.com/product.asp?itemid=4921

Diabetic Telehealth Monitoring: The Impact of Real-Time Data on High-Risk Patients

You will learn:

  • How the program was implemented from the technology selected for the program to how it fits into the overall case management program;
  • The risk stratification methodology used to identify patients for participation in the program, along with engagement strategies used to achieve patient behavior change;
  • Addressing telehealth implementation hurdles such as reimbursement and compliance concerns and physician push back and clinical inertia; and
  • Results achieved by the program in terms of healthcare utilization and costs and patient outcomes and experience.

You can "attend" this program right in your office to learn about the opportunities that exist within bundled payments.

It's so convenient! Invite your staff members to participate in the conference. We will send you a login to view the program right on your computer or a DVD or CD-ROM of the conference proceedings.

You'll also have the opportunity to have all of your questions answered by Susan Lehrer during the interactive question and answer session. You'll get answers to your questions and challenges on telehealth and case management.

To register for the conference, the on-demand re-broadcast or MP3 download file or order the training DVD or CD-ROM of Diabetic Telehealth Monitoring: The Impact of Real-Time Data on High-Risk Patients, please visit:
http://store.hin.com/product.asp?itemid=4921

I hope you find it useful.

Cordially,

Melanie Matthews
Executive Vice President
The Healthcare Intelligence Network

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