Dual Eligibles: Closing Care Gaps and Engaging Members in Self-Management
Press Release: Dual Eligibles: Closing Care Gaps and Engaging Members in Self-Management

Wednesday, October 2, 2013
1:30-2:15 p.m. (Eastern)

Press Release
Contact: Melanie Matthews
888-446-3530 phone

Sea Girt NJ USA -- September 19, 2013: With a wide range of needs beyond traditional healthcare that can impact the health status of dual eligibles, organizations that serve the dual eligible population often look to community-based resources to help close social service gaps for these members.

Wellcare Health Plan Inc. has developed a unique approach to identify, connect and sustain community service agencies in its markets.

During Dual Eligibles: Closing Care Gaps and Engaging Members in Self-Management, an October 2, 2013 webinar, Pamme Taylor, WellCare’s vice president of advocacy and community-based programs, will share Wellcare’s strategy for meeting a broad spectrum of a member’s needs with community-based services and how these partnerships contribute to the engagement of duals in self-management of their care.

You will learn how Wellcare:

  • Connects with primary care physicians and specialists to assess member needs;
  • Uses PCPs and specialists to identify cultural and ethnic preferences to improve member engagement;
  • Developed a referral tracking system embedded in the electronic health record for case managers to link members to available services;
  • Expanded the referral tracking system data inputs to create a truly population health-focused platform; and
  • Is working with community-based programs with constrained budgets to sustain needed services for their members.

Taylor will also share the impact of these initiatives on emergency room utilization, quality scores and gaps in care.

For more information or to register, please contact HIN at 888-446-3530 or visit:

Join us on October 2nd as Taylor shares how Wellcare is improving the quality and reducing the cost of care for dual eligibles by meeting the healthcare AND social service needs of its dual eligible members.

Who Will Benefit?

Presidents/CEOs, CFOs, chief operating officers, vice presidents, medical directors, reimbursement executives, analysts, business development executives, consultants, directors, executive directors, financial/business managers, and strategic planning executives.

Submit Your Questions:

You are invited to submit your questions in advance of the program to ensure that your questions are answered. Please e-mail your questions to mmatthews@hin.com. We will attempt to answer your questions during the conference. However, time constraints limit the number of questions that can be answered during the live Q&A so be sure to get your questions in early.

Team-Wide Training at Its Best (and most cost- and time-efficient).

Gather your team around the table on October 2nd for one low single-participant price. You can "attend" this program right in your office and enjoy significant savings – no travel time or hassle; no hotel expenses. It’s so convenient! Invite your staff members to participate.


Your registration fee covers one webinar login and one telephone line from your site. Include as many individuals from your organization as you wish - there is no additional charge. Gather in a conference room and use a speakerphone.

Program Materials:

Program materials, the call access number and links for the presentation files will be provided before the program date via e-mail.

Can't make it on October 2nd?

Order the audio CD and written materials, Training DVD or choose the On-Demand Option!

P.S. Please forward this news announcement to your colleagues who might find it useful.
Cancellation Policy: To receive a refund, notice is required at least seven business days prior to the webinar. With proper notice, fees are refunded minus a $40 service fee. No refunds are given for cancellations received with less than seven days notice. The Healthcare Intelligence Network reserves the right to cancel or reschedule an audio conference due to unforeseen circumstances.