More Care Team Integration; Face-to-Face CM Encounters Edge Out Telephonic
With each year, a larger swath of the healthcare industry comes to rely upon the skills of healthcare case managers to influence clinical, quality and financial outcomes. According to the 2017 Case Management Survey by the Healthcare Intelligence Network, the percentage of healthcare organizations enlisting case managers in care management rose from 88 percent in 2013 to 94 percent in 2017.
Further, patients are much more likely to encounter a case manager in a provider's office this year than they might have been four years ago. Two-thirds of 2017 respondents embed or colocate case managers alongside care teams today, versus 54 percent in 2013.
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This white paper is an excerpt from 2017 Healthcare Benchmarks: Case Management, which provides actionable information from 78 healthcare organizations on the role of case management in the healthcare continuum, from targeted populations and conditions to the advantages and challenges of embedded case management to CM hiring and evaluation standards. Assessment of case management ROI and impact on key care components are also provided.
This fifth comprehensive analysis of healthcare case management trends delivers 50 pages of newly collected metrics and measures on current and planned case management initiatives, presented in dozens of easy-to-follow graphs and tables.
This industry snapshot is enhanced with commentary from industry thought leaders who have shared case management innovations over the last year.
Healthcare organizations will benefit from these performance and utilization metrics to evaluate, plan and retool case management programs.
For more information or to order your copy today, please visit:
If you are already a Healthcare Benchmark series member, then this report is FREE for you.
You may also be interested in these resources on case management:
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