2017 Healthcare Benchmarks: Case Management

2017 Healthcare Benchmarks:
Case Management

The all-new edition of our best-selling case management benchmark report was just released last week. We know you'll want this new, updated data on case management, including details on case management targeted populations and conditions to the advantages and challenges of embedded case management and CM hiring and evaluation standards. Assessment of case management ROI and impact on key care components are also provided.

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2017 Healthcare Benchmarks: Case ManagementThis fifth comprehensive analysis of healthcare case management trends delivers 50 pages of newly collected metrics and measures on current and planned case management initiatives, presented in dozens of easy-to-follow graphs and tables.

New in the 2017 Edition: This all-new report contains the following new data:

  • Percentage of case management programs targeting Medicaid-Medicare dual eligibles;
  • Prevalence of hybrid case management work locations (mix of primary care office, home, hospital, etc.)
  • Challenges related to integration of embedded case manager on care team;
  • Case management responsibilities in chronic care management;
  • Frequency of social determinants of health screening by case managers;
  • Use of telehealth and remote monitoring in CM-patient interactions;
  • Quality measures as CM evaluation metric; and
  • Poll results: can the costs of patient-facing technologies (e.g. wearables, mobile apps, remote monitoring) be recouped through improved patient outcomes?

2017 Healthcare Benchmarks: Case Management also documents in respondents' own words frank feedback on their most rewarding patient interactions, advice for newly hired case managers, successful case management interventions, tools and workflows, notable improvements resulting from case management interventions, and more.

This report provides all-new expanded metrics from overall respondents as well as a deeper data dive into hospital and health plan sector responses on:

  • Current and planned healthcare case management programs;
  • Populations and conditions targeted by case management efforts;
  • Strategies for identifying and stratifying individuals for case management;
  • Program components and CM tasks;
  • CM-patient interaction modes, including technologies and home visits;
  • Case manager work locations and colocation/embedding trends and associated challenges;
  • Preferred education levels and certifications and average case manager case loads;
  • Metrics used to evaluate case management performance and program impact;
  • Key barriers to case management and resistance to launching of programs in this area;
  • The impact of healthcare case management on healthcare utilization, member/patient satisfaction, ROI and other key indicators;
  • The complete July 2017 Healthcare Case Management survey tool;
  • and much more.

This industry snapshot is enhanced with commentary from industry thought leaders who have shared case management innovations over the last year.

Healthcare organizations will benefit from this capsule of performance and utilization metrics to evaluate, plan and retool case management programs.

Order your copy today online:

If you are already a Healthcare Benchmark series member, then this report is FREE for you.

Available in Single or Multi-User Licenses

A multi-user license will provide you with the right to install and use this information on your company's computer network for an unlimited number of additional workstations within your organization for a one-time fee. To have this valuable resource on your network, or to inquire about ordering bulk copies in print or Adobe PDF, please e-mail sales@hin.com or call 888-446-3530.

P.S. -- You may also be interested in these resources on case management: