Healthcare Intelligence Network
Press Release: Medication Review Top Task at Discharge
to Prevent Readmissions, Survey Finds
Press Release
Contact: Melanie Matthews
888-446-3530 phone

Manasquan NJ USA -- July 7, 2010: Medication review at the time of discharge is the most commonly used strategy to reduce hospital readmissions, according to new research by the Healthcare Intelligence Network (HIN).

Nearly three-quarters — 71.1 percent — of respondents to HIN's November 2009 survey on reducing hospital readmissions conduct a medication review with soon-to-be-discharged patients to reduce the possibility of their readmission to the hospital. The 107 survey respondents also identified other key steps taken at hospital discharge, including review of discharge instructions (68.9 percent); calling the patient within 72 hours of discharge (64.4 percent) and confirming follow-up appointments (64.4 percent). The survey ultimately established that patient contact is needed —whether through medication review, review of discharge instructions, telephone calls or confirmation of appointment — in order to significantly reduce hospital readmissions.

Benchmarks in Reducing Hospital Readmissions, available from HIN, provides actionable benchmark information from these healthcare organizations on their efforts to reduce avoidable readmissions in their most vulnerable and highest-utilization populations. With hospital readmission trends under the microscope in healthcare reform, organizations will benefit from a review of these data to evaluate and plan programs and compare performance and utilization data. Click here for more information.

"The survey results reveal an industry in tune with readmission trends, committed to reducing avoidable readmissions in its most vulnerable populations and anxious to coordinate efforts with payors and providers across the healthcare continuum. The responses in this report offer unique perspectives in the practices, challenges and benefits of reducing costly hospital readmissions."


Report Content: 50 pages of metrics and measures on current and planned initiatives as well as lessons learned and results from early adopters of readmission reduction strategies. Innovative approaches to care transitions, case management, medication review and more for key populations and clinical conditions. More than 35 easy-to-follow graphs and tables. For ordering information, please visit:

Data Highlights:

  • Current and planned readmission reduction programs;
  • Populations and conditions targeted by readmission reduction efforts;
  • Tools and strategies to identify patients most at risk for returning to the hospital;
  • The patient care model most often included in respondents' readmission reduction strategies;
  • Strategies, protocols and policies to help prevent hospital readmissions in vulnerable populations;
  • The top five tasks performed at hospital discharge to minimize the chances of a patient returning to the hospital as well as other strategies to strengthen the hospital discharge process;
  • Roles and responsibilities in readmission avoidance program administration;
  • Emerging trends in reimbursement and incentives for reduction of readmission rates;
  • Overcoming barriers to reducing readmissions and to the launching of programs in this area;
  • The impact of hospital readmission management programs on healthcare utilization, member/patient satisfaction and ROI;
  • The complete November 2009 Reducing Hospital Readmissions survey tool;
  • and much, much more.

Report Formats: PDF instant download or Print version available for purchase at

About the Healthcare Intelligence Network — HIN is the premier advisory service for executives seeking high-quality strategic information on the business of healthcare. For more information, contact the Healthcare Intelligence Network, PO Box 1442, Wall Township, NJ 07719-1442, (888) 446-3530, e-mail, or visit