In today's value-based healthcare sphere, there are many motivators to reduce avoidable emergency room (ER) visits: quality improvement, core measure metrics, reimbursement and incentives, cost trend, accreditation and recognition of accountable care organizations and medical homes, to name just a few. The 2012 Reducing Avoidable Emergency Room Visits e-survey conducted in September 2012 by the Healthcare Intelligence Network documented that nearly 70 percent of respondents have programs in place to reduce avoidable emergency department (ED) usage.

2012 Benchmarks in Reducing Avoidable ER Visits: Pain Management Patients on Rise is a new HIN white paper that focuses on how 134 healthcare organizations are working to staunch the flow and expense of avoidable ED use and point low-acuity patients in the direction of appropriate care.

Download the free white paper from the Healthcare Intelligence Network on reducing avoidable ER visits to learn about actionable information from a cross-section of healthcare organizations that are utilizing the most effective tactics to reduce avoidable ER use:

This white paper is an excerpt from 2012 Benchmarks in Reducing Avoidable ER Visits. This 50-page report, now in its second year, is designed to meet business and planning needs of hospitals, health plans, physician practices and others by providing critical benchmarks that show how the industry is working to reduce avoidable hospital ED visits. Click here for more information on 2012 Benchmarks in Reducing Avoidable ER Visits.

I invite you to download the free white paper on reducing avoidable ER visits at: If your organization wants access to year-over-year trends and ways to engage the primary care physician, urgent care centers and patient education tools in efforts to reduce ER utilization, you need 2012 Benchmarks in Reducing Avoidable ER Visits.


Melanie Matthews
Executive Vice President
The Healthcare Intelligence Network

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