Best Practices in Hospital Discharge to Reduce Preventable Readmissions
Press Release:
Best Practices in Hospital Discharge to Reduce Preventable Readmissions
Audio Conference

Tuesday, October 23, 2007
1:30-3:00 p.m. (Eastern)
Press Release
Contact: Melanie Matthews
888-446-3530 phone

Manasquan NJ USA -- October 2, 2007: Many hospital readmissions occur simply because the patient and/or the patient's caregiver did not clearly understand or comply with the original hospital discharge plan. Whether the patient is transitioning from inpatient hospital care to a sub-acute facility or to their home, this transition of care moves the patient from an environment in which their care was tightly managed to one with a high reliance on self-care.

During Best Practices in Hospital Discharge to Reduce Preventable Readmissions, a 90-minute audio conference on October 23, 2007, two industry experts will describe how their organizations have fine-tuned their hospital discharge processes and the impact these steps have had on patient outcomes and satisfaction and readmission rates.

For more information or to register, please visit,

Nora Baratto, manager of the case management department at St. Peter's Hospital's CHOICES program, Albany, N.Y., and Michelle M. Berry, director of the Community Alternative Systems Agency (CASA) in Broome County, New York, will provide the inside details on:

  • Their organization's best practices in hospital discharge policies and procedures that have improved this transition in care;
  • Assessing and stratifying patients at discharge based on their risk level for readmission and assigning targeted interventions based on those risks;
  • Enhancing the communication between providers and patients to improve results;
  • Developing patient and caregiver education programs that lead to a clearly understood plan of care;
  • Structuring follow-up phone calls and/or home visits to ensure patient compliance;
  • Analyzing the impact of changes to hospital discharge procedures; and
  • Special considerations for the elderly population during hospital discharge.

Who Will Benefit?

CEOs, medical directors, disease management directors, managers and coordinators, health plan executives, care management nurses, discharge planners, quality improvement executives, customer service managers, patient services and patient relations managers and patient advocates.

Submit Your Questions:

You are invited to submit your questions in advance of the program to ensure that your questions are answered. Please e-mail your questions to no later than noon on October 19, 2007. We will attempt to answer your questions during the audio conference. However, time constraints limit the number of questions that can be answered during the live Q&A so be sure to get your questions in early.

Team-Wide Training at Its Best (and most cost- and time-efficient).

Gather your team around the table on October 23, 2007 for one low single-participant price. And photocopy for each of them as many copies of our printed materials as you need.


There is no limit on the number of participants from your office; the registration fee covers one dial-in. For discount pricing on additional phone lines, contact our customer service line at 888-446-3530.

Program Materials:

Program materials, the call access number and links for the presentation files will be provided approximately one week before the program date via e-mail.

Can't make it on October 23th?

Order the audio CD and written materials or choose the On-Demand Option!

Five Easy Ways To Register For:
Best Practices in Hospital Discharge to Reduce Preventable Readmissions

  1. Register at:
  2. Fill out the registration form below and e-mail to:
  3. Contact the Healthcare Intelligence Network at: (888) 446-3530
  4. Fax registration form to: (732) 292-3073
  5. Mail registration to: Healthcare Intelligence Network, PO Box 1442,
    Wall, NJ 07719-1442

Please reference this customer code when registering: BPH1002H

Registration Form
Best Practices in Hospital Discharge to Reduce Preventable Readmissions

Type of Organization:
Zip Code:

[ ] Yes! Our organization needs to know how to fine-tune our hospital discharge processes to improve patient outcomes and satisfaction and reduce avoidable readmissions. Please register our site for "Best Practices in Hospital Discharge to Reduce Preventable Readmissions," today for $267.

Please reference this customer code when registering: BPH1002H

PRICING: Register Today and Receive the Early Bird Discount

4 cost-effective registration options:

  1. [ ] $317 for the live audio conference, audio conference on CD-ROM, PLUS a printed transcript of the conference proceedings (CD-ROM and transcript is shipped approximately three weeks after the program.) ($367 after 10/19/07)

  2. [ ] $277 for the recorded audio conference and presentation materials on CD-ROM includes printed transcript, if you cannot participate in the live program. (Shipped approximately three weeks after the program.)

  3. [ ] $267 for the On-Demand service, which provides you the opportunity to listen in at your leisure via your computer and a Web browser (includes the agenda and presentation materials — available 10/26/07.)

  4. [ ] $267 per dial-in telephone line per site to participate in the live program and receive the presentation materials. No limit to the number of participants per site. ($317 after 10/19/07)

[ ] Other non-US countries based on phone charges.

[ ] Check Enclosed

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Please reference the following customer code when registering: BPH1002H

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Cancellation Policy: To receive a refund, notice is required at least seven business days prior to the audio conference. With proper notice, fees are refunded minus a $40 service fee. No refunds are given for cancellations received with less than seven days notice. The Healthcare Intelligence Network reserves the right to cancel or reschedule an audio conference due to unforeseen circumstances.