Healthcare Intelligence Network Webinars
Last chance to register and save $50
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Just a reminder: tomorrow is the last day to register for the early bird discount for:

Best Practices in Case Management Patient Contact, Monitoring and Follow-up, a webinar on:
Wednesday, August 25, 2010 • 1:30-2:15 p.m. Eastern
Also Available in Training DVD, On-Demand, and CD-ROM Format.

Register today and save by contacting 888-446-3530 or by visiting:

With the increasing use of case management to manage chronic conditions and the investment needed to implement and fund case management programs, healthcare organizations need a carefully managed strategy to ensure the return on investment in such a program.

During Best Practices in Case Management Patient Contact, Monitoring and Follow-up, a 45-minute webinar, Jan Van der Mei, RN, MS, ACM, continuum case management director at Sutter Health Sacramento Sierra Region, will share Sutter Health's best practices in patient contact, monitoring and follow-up for its case management initiatives.

You will get details on:

  • Strategies, tools and technologies to assist in patient monitoring and follow-up;
  • What and when to monitor;
  • Data collection and tracking for program outcomes; and
  • Techniques to engage non-compliant patients.

One of the advantages of co-locating healthcare case managers in various care settings is the improved level of communication for a patient as they move through the continuum of care, says Ms. Van der Mei. During a recent online interview Ms. Van der Mei describes the major issues, such as medication reconciliation and patient and family education, that case managers face while helping patients to understand their health conditions and goals of care as they navigate the Sutter system. She also discusses how case managers can educate patients to avoid hospital readmissions through interventions and symptom management. Listen to the interview online at:

Register for Best Practices in Case Management Patient Contact, Monitoring and Follow-up and the September 16th webinar, Case Management: Identifying, Monitoring and Managing Target Populations and save 15%. Use coupon code CM at checkout.

Can't attend the Webinar on the scheduled date?
Order a CD recording, Training DVD, or the On-Demand Version of this event.

The CD, Training DVD and On-Demand version include all presentation handouts.

Don't miss this important event!

Register today by contacting 888-446-3530 or online at:


Melanie Matthews
Executive Vice President
The Healthcare Intelligence Network