Case Management: Patient Identification and Engagement, Two-Part Series

Best Practices in Case Management Patient Contact, Monitoring and Follow-up and Case Management: Identifying, Monitoring and Managing Target Populations

With the increasing use of case management to manage chronic conditions and the investment needed to implement and fund case management programs, healthcare organizations need a carefully managed strategy to ensure the return on investment in such a program.

To help you and your organization improve its case management patient identification and engagement strategies, we've organized a two-part case management webinar series on these critical program elements. Register today for both programs and save 15%!

Agendas

During Best Practices in Case Management Patient Contact, Monitoring and Follow-up, Jan Van der Mei, RN, MS, ACM, continuum case management director at Sutter Health Sacramento Sierra Region, will share Sutter Health's best practices in patient contact, monitoring and follow-up for its case management initiatives.

You will get details on:

  • Strategies, tools and technologies to assist in patient monitoring and follow-up;
  • What and when to monitor;
  • Data collection and tracking for program outcomes; and
  • Techniques to engage non-compliant patients.

For more information, please visit:
http://store.hin.com/product.asp?itemid=4071

During Case Management: Identifying, Monitoring and Managing Target Populations, Rebecca Ramsay, BSN, MPH, senior manager of care support and clinical programs at CareOregon, will share the strategies that CareOregon is using to segment patients into different buckets based on patient complexity to ensure that case management resources are allocated effectively.

You will get details on:

  • Identifying those at-risk of high utilization and complex cases through multiple methods;
  • Recruiting, hiring and educating case managers for effective outcomes;
  • Engaging case management patients through motivational interviewing techniques;
  • Encouraging patient self-management in the case management process; and
  • Monitoring and managing the case manager and the patient.

For more information, please visit:
http://store.hin.com/product.asp?itemid=4088

Don't miss these important events!

Register today and save. Contact our customer service department at 888-446-3530. Use coupon code: CM at checkout to receive 15% off when you register for both programs.

Sincerely,

Melanie Matthews
Executive Vice President
The Healthcare Intelligence Network