Medication management is the standard of care that ensures each patient’s medications (whether prescription, nonprescription, alternative, etc.) are individually assessed for appropriateness, effectiveness, safety and ability to be taken as intended, according to the Patient-Centered Primary Care Collaborative. Eighty percent of respondents to the August 2016 Medication Management survey by the Healthcare Intelligence Network have launched a medication management program, and the lion’s share of these initiatives—90 percent—include a pharmacist.

In fact, for more than a third of these programs, the pharmacist has primary responsibility for medication management. Medication adherence is the most common medication therapy management problem, say 61 percent of respondents; general adherence problems are the second most significant reason (apart from a direct patient request) for a pharmacist to be brought on board for medication management purposes.

Individuals with diabetes are prime targets for medication management, say 84 percent, but beyond a clinical diagnosis, patients taking multiple medications are subject to an even higher level of scrutiny, say 90 percent. In comparing medication management consults by pharmacists to those conducted by non-pharmacists, the survey found that while both are most commonly conducted telephonically, consults by non-pharmacists are about 10 percent more likely to be conducted in a face-to-face encounter, such as during a clinic visit.

Medication Management in 2016: Polypharmacy, Diabetes Patients Priorities for Pharmacist-Led InterventionsDownload this HINtelligence report for more data on on common medication management tools, use of retail or community-based pharmacists in medication management and how medication management programs are assessed and evaluated. Click here to download the report today.

Customized reports, including benchmark results by industry sector, are available upon request.

This white paper is an excerpt from 2016 Healthcare Benchmarks: Medication Management, which compiles actionable data on the infrastructure, challenges and outcomes of medication management initiatives, based on responses from 101 healthcare organizations to the August 2016 Medication Management survey by the Healthcare Intelligence Network. Click here for more information.

This 40-page report assembles hundreds of metrics on medication management from health systems, health plans, physician practices and other responding organizations, offering an inside look at medication management strategies, targeted conditions, risk factors, pharmacists' roles, challenges, and future programs.

Breaking down findings by the high-responding industry sectors of hospitals, primary care and health coaching, this report details the following data points:

  • Prevalence of medication management programs;
  • Common medication therapy problems;
  • Conditions targeted by medication management programs;
  • Common components of medication management, including medication needs assessment, pharmacist counseling, patient education, team-based care and others;
  • Risk factors that are markers for medication management;
  • Related tools and technologies;
  • Delivery modes for medication management consults;
  • Standards to measure medication management;
  • Additional data assessed for medication management;
  • Primary medication management responsibility;
  • Role of pharmacists (including retail and community) in medication management;
  • Factors driving pharmacist referrals;
  • Pharmacist reimbursement and incentive practices;
  • Barriers to medication management and medication adherence;
  • Details on future initiatives;
  • The complete August 2016 Medication Management survey tool;
  • and much more.

Order your copy of 2016 Healthcare Benchmarks: Medication Management today online at:


Melanie Matthews
Executive Vice President
The Healthcare Intelligence Network

P.S. -- You may also be interested in these medication management resources:

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