Advanced Illness Care Coordination: A Case Study on Aetna's Compassionate Care Program
Press Release: Advanced Illness Care Coordination:
A Case Study on Aetna's Compassionate Care Program

Wednesday, June 13, 2012
1:30-2:15 p.m. (Eastern)

Press Release
Contact: Melanie Matthews
888-446-3530 phone

Sea Girt NJ USA -- May 30, 2012: Aetna's Compassionate Care Program, a case management program that specifically targets patients with advanced illness, has had an enormous impact on the number of inpatient stays, average length of stay, emergency room visits, ICU days and hospice selection rate for the patients it serves, according to a study published in the Journal of Palliative Medicine.

During Advanced Illness Care Coordination: A Case Study on Aetna's Compassionate Care Program, a 45-minute webinar on June 13, 2012, Dr. Joseph Agostini, senior medical director, Aetna Medicare, will share the key features of the Compassionate Care Program at Aetna, along with the impact the program has had on healthcare utilization and quality outcomes.

You will learn:

  • How providing information, tools and resources contributes to higher quality of care for those with advanced illness;
  • Best practices and barriers that commonly arise during the care of advanced illness patients;
  • Patient identification and engagement techniques, including the use of motivational interviewing to improve communication and goal attainment;
  • How a member centric system, which includes case management and other clinical assessments helps case managers address the holistic needs of the patients; and
  • Results from the program that illustrate the program's impact at the best intersection of quality and cost.

For more information or to register, please contact HIN at 888-446-3530 or visit:

Join us on June 13th as Dr. Agostini shares the key features and results achieved from Aetna's advanced illness care coordination program.

Who Will Benefit?

CEOs, medical directors, health plan executives, hospital executives, clinical and quality improvement executives, disease management directors, managers and coordinators, physician executives, hospice professionals, and business development and strategic planning directors.

Submit Your Questions:

You are invited to submit your questions in advance of the program to ensure that your questions are answered. Please e-mail your questions to We will attempt to answer your questions during the conference. However, time constraints limit the number of questions that can be answered during the live Q&A so be sure to get your questions in early.

Team-Wide Training at Its Best (and most cost- and time-efficient).

Gather your team around the table on June 13th for one low single-participant price. You can "attend" this program right in your office and enjoy significant savings no travel time or hassle; no hotel expenses. Its so convenient! Invite your staff members to participate.


Your registration fee covers one webinar login and one telephone line from your site. Include as many individuals from your organization as you wish - there is no additional charge. Gather in a conference room and use a speakerphone.

Program Materials:

Program materials, the call access number and links for the presentation files will be provided before the program date via e-mail.

Can't make it on June 13th?

Order the audio CD and written materials, Training DVD or choose the On-Demand Option!

P.S. Please forward this news announcement to your colleagues who might find it useful.
Cancellation Policy: To receive a refund, notice is required at least seven business days prior to the webinar. With proper notice, fees are refunded minus a $40 service fee. No refunds are given for cancellations received with less than seven days notice. The Healthcare Intelligence Network reserves the right to cancel or reschedule an audio conference due to unforeseen circumstances.