Value-Based Reimbursement Advisor, July 18, 2017
July 18, 2017 Volume III, No. 14
Sponsored by: Improving the Patient Experience: Engaging Front-line Staff for a System-Wide Action Plan

Responding to feedback from patient experience surveys, UnityPoint Health moved from a siloed approach to improving the patient experience at each location to a system-wide strategy that provides a consistent, baseline experience while still permitting each institution the latitude to address its specific needs. During Improving the Patient Experience: Engaging Front-line Staff for a System-Wide Action Plan, a July 27, 2017 webinar, Paige Moore, director, patient experience at UnityPoint Health—Des Moines, will share how her organization switched from a top-down, leadership-driven patient experience improvement approach to one that engages front-line staff to own the process. Click here to register or obtain more information.

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Patient Engagement in 2017

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  1. Smaller Hospitals and Health Systems Struggle to Deliver Value-Driven Care; Financial Future at Risk

  2. PCMH, Advanced Primary Care Improved Outcomes in Terms of Cost, Quality and Utilization, But Not Uniformly

  3. Physician Chronic Care Management Reimbursement: Roadmap to MIPS Success Under MACRA

  4. New Chart: What Are the Top Care Coordination Reimbursement Models?

  5. Major Trends in Healthcare Sector are Bundled Payments, Tiered Narrow Networks: Infinity Study

  6. Value-Based Payor-Provider Partnerships Hindered by Lack of Transparency, Competing Goals

  7. Medicare, Medicare Advantage Physician Rates Nearly Equal

  8. Framework for Patient Engagement: 6 Stages to Success in a Value-Based Health System

  9. Social Determinants of Health in 2017: Scarcity of Supportive Services Hampers SDOH Linkages

  10. 2017 ACO Snapshot: As Adoption Swells, Social Determinants of Health High on Accountable Care Agenda

  11. Fewer QHP Issuers Apply to Participate in Health Insurance Exchanges for 2018

  12. Infographic: Shoppable Healthcare Services and Future Pricing

  13. When Lower-Cost Medications Mean Lower Provider Profits: Navigant Biosimilars Study

  14. 89% of Hospitals, Health Systems Have Made Significant Investments in Digital Patient Engagement Tools: Spyglass Study

  15. 2017 Healthcare Benchmarks: Chronic Care Management

to a HIN Podcast: 3:17 minutes
Social Determinants of Health: Adapting Screenings for Different Populations

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© 2017 Value-Based Reimbursement Advisor by Healthcare Intelligence Network.
Editor: Patricia Surdovel,;
Publisher: Melanie Matthews,

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