|October 19, 2012||Volume II Issue 42|
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Jay Hale, director of quality improvement and clinical operations at Carolina Behavioral Health Alliance:
"When looking at case management, we've found that itís important to call often upfront to start and maintain a relationship with patients. Itís not so much the amount of time in that call as it is the frequency." Watch the webinar today or order a training DVD or CD-ROM.