|August 16, 2012||Volume IX, Issue 5|
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Essentials of Embedded Case Management: Hiring, Training, Caseloads and Technology for Practice-Based Care Coordinators documents the experiences of Aetna and Bon Secours in the recruitment, education, workload management and IT support of practice-based case managers. Reserve your PDF or print copy today.
Featured Webinar Replay:
Excerpt from presentation by Laura Linebach, director of quality improvement at L.A. Care Health Plan:
"It was felt that a community collaboration could improve the delivery of services to the stakeholders; we had a common goal to reduce avoidable ER rates." Watch the webinar today or order a training DVD or CD-ROM.