|March 18, 2014||Volume 3 Issue 16|
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Mobile Health in 2013
Essentials of Embedded Case Management: Hiring, Training, Caseloads and Technology for Practice-Based Care Coordinators documents the experiences of Aetna and Bon Secours in the recruitment, education, workload management and IT support of practice-based case managers.
Debra Smyers, senior director of program development at UPMC Health Plan: