|January 21, 2014||Volume 3 Issue 12|
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Free Download: Telehealth in 2013
Telephonic Case Management Protocols to Engage Vulnerable Populations examines the case management protocol developed by Carolina Behavioral Health Alliance, including the use of scripts and surveys to assess patients' engagement in the treatment process and to identify patients at-risk.
Cheryl Bailey, vice president of patient care services at Cullman Regional Medical Center: