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Telephonic Case Management in 2014: Triage for High-Risk, High-Cost Conditions

White Paper Abstract: To expand the scope of care coordination, telephonic case management is evolving as a cost-effective and efficient means of monitoring and engaging individuals with chronic illness or a weak circle of care, according to an inaugural survey on Telephonic Case Management by the Healthcare Intelligence Network (HIN).

More than 84 percent of respondents utilize telephonic case managers, according to this new market data, with more than half—54 percent—making contact with patients from virtual home offices. And while the telephone is an essential tool of the trade, these case managers also draw on motivational interviewing and robust data from electronic health records (EHRs) and case management software to help them manage their populations.

Download this HINtelligence report for more data on telephonic case management including details on program components, work locations of telephonic case managers and results and ROI for telephonic case management.

Customized reports, including benchmark results by industry sector, are available upon request.

Please fill out the registration form below to receive "Telephonic Case Management in 2014: Triage for High-Risk, High-Cost Conditions," an executive summary of this year's survey results. [Note: Incomplete and invalid forms will not be processed.]

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