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White Paper Abstract: As Sykes-Health Plan Service Bureau, Inc., continued to draw well-known established clients with big needs, it faced an important decision: How to accommodate all the new business. Business was good, but SHPS knew it had a problem and wanted to be careful about the “solution” it chose. And since forms processing was a major component of its business, its employees faced an ever increasing amount of work. Management began looking for ways to
ease the load while continuing to grow the business. SHPS needed a solution that would offer the broadest range of applications for forms processing. An innovative product called OCR for Forms™ offered that, and more.
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