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White Paper Abstract: There are rumblings about the state of primary care at each step of the healthcare continuum: hospitals and health plans want primary care physicians (PCPs) to accept a larger role in disease management (DM) and care transitions, including patient education and follow-up. Meanwhile, PCPs struggle to provide quality care and devote adequate time to patients in the face of reduced reimbursements and increased reporting. It’s a scenario that frustrates patients, who increasingly turn to emergency departments (EDs) for primary care when the PCP is unavailable. In its October 2006 online survey, the Healthcare Intelligence Network (HIN) asked healthcare organizations how they are affected by the state of primary care and how they are handling the deficiencies.
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