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White Paper Abstract: When a health plan transitions to CDHP from a traditional managed care delivery model, staff, management and operational disciplines across the enterprise must respond rapidly to marketplace demands and provide superior consumer service from the outset. The truly focused health plan gains an advantage by quickly capitalizing on its CDHP initiative to achieve strategic
marketplace goals. When the entire organization endorses the initiative and collaborates effectively, the health plan can address all affected downstream processes and maximize benefits.
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