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White Paper Abstract: According to the 2000 U.S. Census, almost 15 percent of U.S. residents speak a language other than English at home or have a limited English proficiency. When members of this population fall ill, cultural differences can cause conflicts and misunderstandings between healthcare providers and these patients. A cultural divide can also render communications between a health plan and a member lost in translation. Increasingly sensitive to the needs of diverse populations, many healthcare organizations are making cultural competency training a mandatory component of staff meetings, new employee orientation sessions and the lunch hour.
Please fill out the registration form below to receive "Cultural Competency in Healthcare: Health Plans and Providers Strive to Speak the Same Language" [Note: Incomplete and invalid forms will not be processed.]