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Case Management in 2017:
More Care Team Integration;
Face-to-Face CM Encounters Edge Out Telephonic

White Paper Abstract: With each year, a larger swath of the healthcare industry comes to rely upon the skills of healthcare case managers to influence clinical, quality and financial outcomes. According to the 2017 Case Management Survey by the Healthcare Intelligence Network, the percentage of healthcare organizations enlisting case managers in care management rose from 88 percent in 2013 to 94 percent in 2017. Further, patients are much more likely to encounter a case manager in a provider’s office this year than they might have been four years ago. Two-thirds of 2017 respondents embed or colocate case managers alongside care teams today, versus 54 percent in 2013.

Download this HINtelligence report for more data on the top clinical targets of healthcare case managers; the top means of identifying and stratifying individuals for case management; and the most common locations of embedded or colocated case managers.

Customized reports, including benchmark results by industry sector, are available upon request.

Please fill out the registration form below to receive an executive summary of this year's survey results. The link to download the survey results will be sent to the email address indicated. [Note: Incomplete and invalid forms will not be processed.]

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