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White Paper Abstract: As consumers and payors take on greater responsibility for the efficiency of the healthcare system, healthcare organizations are targeting avoidable emergency room use. This white paper captures the steps that 90 healthcare organizations are taking to reduce avoidable use of the hospital ER, including the three most effective programs to prevent inappropriate use. These benchmarks are based on organizations' responses to the Healthcare Intelligence Network July 2010 e-survey on reducing avoidable ER use.

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