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White Paper Abstract: A FRM/EIPP solution gives Health Alliance the ability to present invoices electronically, automating the billing and collection process. The ideal FRM/EIPP solution also provides interactive dispute management ("adds" and "terms") when payers dispute an invoice or line item (for instance, a particular subscriber or member) by providing the explanation electronically. This can dramatically reduce their Days Sales Outstanding (DSO) since they get dispute information in real time and can efficiently resolve disputes before payments become delinquent or inaccurate invoices are issued.

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