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The Pipeline

Reducing Avoidable ER Visits in 2014: Care Access, Primary Care Buy-In Remain Top Challenges

White Paper Abstract: Despite expanded healthcare coverage available under the Affordable Care Act (ACA), the emergency room (ER) remains a refuge for those unable to visit their primary care physician (PCP)—whether due to lack of access, insurance, or time, according to results from the latest Reducing Avoidable ER Visits Survey by the Healthcare Intelligence Network (HIN). Learn what strategies organizations are using to reduce avoidable ER visits in this executive summary.

In the three years since HIN last administered this survey, health organizations have stepped up their ER discharge follow-up strategies. More than one-third of respondents (31 percent) in 2014 report they contact patients within 24 hours of their ER visit, versus 22 percent of respondents in 2011 who made provider appointments before discharge, and 18 percent who conducted phone follow-ups within two days of a visit.

Download this HINtelligence report for more data on reducing avoidable ER visits including staffing solutions that healthcare organizations are using to reduce avoidable visits, populations targeted and program components.

Customized reports, including benchmark results by industry sector, are available upon request.

Please fill out the registration form below to receive "Reducing Avoidable ER Visits in 2014: Care Access, Primary Care Buy-In Remain Top Challenges," an executive summary of this year's survey results. [Note: Incomplete and invalid forms will not be processed.]

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