Drilling into customer responses to its Consumer Assessment of Healthcare Providers and Systems (CAHPS®) survey helped PinnacleHealth System frame the components of its patient engagement strategy. During A Two-Pronged Patient Engagement Strategy: Closing Gaps in Care and Coaching Clinicians, an August 2017 webinar now available as an on-demand rebroadcast, Kathryn Shradley, director of population health, PinnacleHealth System, shares her organization's two-pronged approach to increasing patient engagement rates across the health system. Click here to order or obtain more information.

1. Nutrition Programs Reduce Hospital Visits and Readmissions by Vulnerable Populations
   
   
2. NCQA MACRA Toolkit Arms Practices to Navigate New Payment Rules
   
   
3. Community Health Workers Improve Health, Lower Costs for High-Risk Medicaid Patients
   
   
4. Physician MACRA-Readiness: Mining QRUR and Other CMS Data to Maximize MIPS Performance
   
   
5. CMS Releases Hospice Compare Website to Improve Consumer Experiences, Empower Patients
   
   
6. Care Coordination in an ACO: Population Health Management from Wellness to End-of-Life
   
   
7. ACA Anxieties Aside, Majority Well-Positioned for Value-Based Reimbursement in 2017
   
   
8. Guest Post: 5 Practitioner Tactics for Tackling the Opioid Epidemic
   
   
9. GIVEAWAY! Enter to win our upcoming report on SOCIAL DETERMINANTS OF HEALTH
   
   
10. HealthSounds Episode: Adapting Social Determinants of Health Screenings for Different Populations
    
    
11. New Chart: What Are the Top Reimbursement Models for ACOs?
    
    
12. Will CMS Cancel Episode Payment Models, Cardiac Rehabilitation Incentive Payment Model?
    
    
13. Integrated Case Management: A New Approach to Transition Planning
    
    
14. Infographic: Payor-Provider Partnership Trends
    
    
15. 2016 Healthcare Benchmarks: Stratifying High-Risk Patients
    
    
16. Online Team-based Game Helps Patients with Diabetes Lower Blood Glucose: Study
    
    
17. A Two-Pronged Patient Engagement Strategy: Closing Gaps in Care and Coaching Clinicians

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© 2017 Healthcare Business Weekly Update by Healthcare Intelligence Network.

Editor: Patricia Donovan, pdonovan@hin.com;
Publisher: Melanie Matthews, mmatthews@hin.com

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