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Medical Home Contracting: Building a Solid Framework, a 45-minute webinar on July 8, 2009, part of our Medical Home Open House Series, you'll hear from Barbara Walters, DO, MBA, senior medical director and member of the contracting team for Dartmouth-Hitchcock Medical Center's medical home Initiatives, on how to effectively prepare, negotiate, and contract with payers for the medical home model of care. Dr. Walters will also examine the core components associated with managing relationships, understanding financial models and contracting with payers.
Finding Success in Health Behavior Change: A 45-Minute Interactive Roundtable on July 15, 2009, two health coaching experts will provide quick tips on the effective use of health coaching interpersonal skills that you can use to immediately improve your health coaching interactions.
This webinar will feature Kate Larsen, president of Winning LifeStyles, Inc., an ICF-certified professional coach and a Wellcoaches faculty member and mentor coach, and Claudine Reilly, wellness manager at CVS Caremark, a Certified Intrinsic Coach, and a Certified Health Education Specialist, who will provide different scenarios that you might encounter with patients and examples of how you can and should respond to help you assist your clients achieve the health behavior change they need.
During Reducing Uncompensated Care Costs for the Chronically Ill Through a Medical Home Approach: A Health System Case Study, a 60-minute webinar on July 16, 2009, you'll hear from two leading industry experts on how with a small up-front investment, Baptist Health of Montgomery, Ala., was able to manage its health system costs more effectively and provide care for these chronic diseases in more appropriate settings.
During this 60-minute webinar, Robin Barca, senior vice president and chief operating officer for Baptist Health, and Dr. Ricardo Guggenheim, vice president of care management services at McKesson Health Solutions, will describe how Baptist stratified individuals for participation in the pilot, overcame challenges presented by patient distrust and engaged patients enrolled in the program. You'll also learn about future plans for the program including how Baptist sees the program positioning itself for the future healthcare system.
Meet the Medical Home Neighbor: Accountable Care Organizations, a 45-minute webinar on July 29, 2009, part of our Medical Home Open House Series. Leveraging high-value, high-quality healthcare is a hallmark at Dean Health System. Led by President and CEO, Dr. Craig Samitt, MBA, Dean Health System has implemented a series of business best practices, including effective recruiting, incentives, and performance management to provide high quality care. Learn how Dean is using these best practices to create an accountable care organization that provides a high-value patient-centered care experience.
Medical Home Contracting: Building a Solid Framework, a 45-minute webinar on August 5, 2009, part of our Medical Home Open House Series. At the core of the patient-centered medical home is the engagement and education of the patient. Drawing upon her recent consulting roles with two separate medical home models used in pilots in the Northwest, Barbara Wall, president and CEO, at Hagen Wall Consulting will describe the essential process changes that improve patient outreach and keep the patient at the center of the medical home.
Under One Roof: Integrating Primary Care and Behavioral Healthcare in the Medical Home, a 45-minute archive webinar, part of our Medical Home Open House Series, you'll hear from Laura Galbreath, Director of Policy and Advocacy for the National Council for Community Behavioral Healthcare (NCCBH), and Liz Reardon, president of Reardon Consulting and former Managed Care Director for Vermont Medicaid will discuss current developments in the patient-centered medical home model with evidence-based approaches to integration of primary care and behavioral health.
During Healthcare Trends in 2009: A Mid-Year Financial and Legislative Update, a 60-minute archive version webinar, Paul Keckley, PhD, executive director of the Deloitte Center for Health Solutions, will examine how the industry is faring in 2009, including the impact of stimulus funding on the industry, the potential and expected shape for reform and other industry trends that will continue to define the healthcare industry through the remainder of the year.
During Patient Activation Measure™: Assessing the Engaged Healthcare Consumer for Self-Efficacy, a 60-minute webinar on June 18, 2009, you'll get in-depth details from two leading industry experts on the Patient Activation Measure™, which was designed to assess an individual's knowledge, skill and confidence in managing their health. The PAM consists of a 13-item scale that asks people about their beliefs, knowledge and confidence for engaging in a wide range of health behaviors.
During this 60-minute archive version webinar, Dr. Judith Hibbard, professor of health policy at the University of Oregon and developer of the Patient Activation Measure™, will provide the inside details on the Patient Activation Measure™, from the research behind its development to the impact it can have on improving a patient's healthcare self-efficacy. Along with, Diane Bellard, RN, MS, director of disease management and wellness services, American Health Holding, who will share how her organization is using the Patient Activation Measure™ in a disease management setting.
During Wiring the Medical Home: Healthcare IT to Power a Patient-Centered Model, a 60-minute webinar on May 28, 2009, you'll get in-depth details from two leading industry experts who will present case studies on the use of health IT in the medical home and its impact on care access, quality and cost.
During this 60-minute archive version webinar, Ewa Matuszewski, CEO, Medical Network One, and Dr. James Crawford, senior vice president for laboratory services and chair of the department of pathology and laboratory medicine at North Shore-Long Island Jewish Health System, will provide the inside details on taking the first step toward a "wired" medical home -- what's critical to introducing technology into a medical home; addressing the underlying physician practice processes in conjunction with technology adoption to achieve success; equipping healthcare professionals with the knowledge and tools to integrate e-prescribing into their business model for use in the medical home; using e-prescribing and other e-health initiatives to increase patient compliance, foster communication and improve overall health outcomes; identifying and promoting opportunities to overcome barriers to adopting new technology and addressing concerns about privacy, security and risk management in regard to the implementation of healthcare IT.
During Reducing Acute and Chronic Care Costs Through an Effective Health Risk Stratification Model, a 60-minute webinar on May 6, 2009, you'll get in-depth details from two leading industry experts on how their organizations have approached health risk stratification, from how individuals are identified for stratification purposes to the effectiveness of risk stratification programs.
During this 60-minute archive version webinar, John Harris, chief wellness officer and senior vice president, Healthways and Dr. William Vennart, vice president of medical management and national medical director with CareAdvantage Inc., will provide the inside details on identifying, assessing and assigning stratification levels; using predictive modeling, rules engines and deep analytics such as neural net and statistical models in health risk stratification; employing stratification to drive program placement, as well as media and type of approach used to impact the participant; analyzing best practice health risk stratification including targeting and tailoring; monitoring the effectiveness of stratification levels; and
understanding how risk stratification programs are evolving.
During The Strategic Ongoing Role of Disease Management in the Healthcare Continuum: Achieving the ROI, a 60-minute webinar on April 29, 2009, you'll hear from two leading industry experts who will examine how disease management programs can continue to prove their worth and new developments in disease management that are netting results.
During this 60-minute archive version webinar, Dr. Dexter Shurney, MBA, MPH, medical director, Employee Health and Care Plan at Vanderbilt University and Medical Center, and Ariel Linden, DrPH, MS, president, Linden Consulting Group, will provide the inside details on establishing physician buy-in for disease management programs and the advantages this physician involvement offers; using incentives within a medical home environment; improving data capture and the use of data at the point of care; understanding the limitations of the commonly used disease management model; incorporating innovative approaches to improve the delivery of chronic care interventions; and maximizing the disease management ROI.
Medical Home Metrics and Measurements for Achieving ROI, a 90-minute webinar on April 1, 2009, you'll hear from two leading industry experts sharing different viewpoints - the healthcare purchaser and the healthcare payor - and their strategies for achieving an ROI from the medical home.
During this 90-minute webinar on CD-ROM, George Chedraoui, healthcare leader with IBM and immediate past president of Bridges to Excellence, will describe the upstream measures that IBM is using to measure physician practice alignment with the medical home model of care and its formula for achieving a long-term significant ROI.
Dr. Don Liss, regional medical director for the mid-Atlantic region of Aetna, will share how Aetna is demanding objective and careful analysis of medical home initiatives, from patient and provider satisfaction to clinical and short and long-term financial yields.
Calculating the Health Coaching ROI: Models and Results, a 90-minute webinar on March 25, 2009, two industry experts will examine how health coaching initiatives are measuring their worth to prove the value of health coaching and population health management programs.
During this 90-minute webinar on CD-ROM, leading industry experts, Dr. Craig Nelson, director of health services research for American Specialty Health and Paul Terry, Ph.D, president and CEO at StayWell Health Management, will describe the measures to look at when evaluating health coaching and population health programs and provide case studies of how they are actually using these measures to demonstrate a health management ROI.
Physician Quality Reporting Initiative in 2009: How To Avoid Submission Errors and Improve Reimbursement, a 90-minute webinar on March 18, 2009, two industry experts will examine the 2009 measures and provide advice on how to overcome submission errors based on an analysis of previous reporting experience.
During this 90-minute webinar on CD-ROM, leading industry experts Dr. Bruce Bagley, medical director of quality improvement for the American Academy of Family Physicians, and Betsy Nicoletti, consultant, Medical Practice Consulting, LLC, will describe how PQRI can provide physician practices with a great start on registries and measurement and reporting and will provide practical hands-on PQRI coding and auditing strategies.
Improving Patient Engagement in Telephonic and Online Health Improvement Programs for Lasting Behavior Change, a 90-minute webinar on February 18, 2009, three industry experts will examine the factors that can impact engagement and explain how to continually strive to improve engagement rates.
During this 90-minute webinar on CD-ROM, leading industry experts Dr. Randall Williams, chief executive officer, Pharos Innovations, Dr. Thomas Kline, medical director, Iowa Medicaid Enterprise, and Katherine Scher, RN, CCM, program manager - center for clinical care design, Henry Ford Health System, will provide practical, hands-on strategies for recruiting patients into health improvement programs; improving enrollment and engagement rates; implementing engagement tactics that motivate even resistant patients and maximizing patient touch points to enhance engagement.
Patient Assignment into the Medical Home: Building a Collaborative Patient-Centric Approach, a 90-minute webinar on February 12, 2009, two industry experts will examine the various approaches to medical home assignment and the factors that can impact effective assignment.
During this 90-minute webinar on CD-ROM, leading industry experts Dr. Anita Murcko, medical director of clinical informatics and provider adoption with the Arizona Health Care Cost Containment System (AHCCCS), and Dr. Charles DeShazer, market vice president, clinical innovations at Humana, will provide practical, hands-on experience on evaluating approaches for medical home assignment;
stratification of patients to appropriate medical homes; physician, patient and payor roles and responsibilities with medical home assignment.
Improving Patient Collections in an Unhealthy Economy: Technologies and Processes to Speed Payments, a 90-minute webinar on January 28, 2009 available on CD-ROM, industry experts from Beacon Partners will provide practical strategies, techniques and tools to improve patient collections without alienating patients.
Within the context of the current economic environment, coupled with the increase of high-deductible health plans, many healthcare organizations are seeing a lag in patient payments. From an assessment of current processes to how operational issues and technology can improve the revenue cycle, get the details you need from these leading Beacon Partner experts: Greg Adams, senior consultant; Kevin Burchill, practice director; Sean McDonagh, practice director; Ben Tobin, management consultant and Phil Villacci, principal.
Emergency Room Utilization: Developing a Team Approach to Address Overcrowding Factors That Increase Wait Time, a 90-minute webinar on January 14, 2009, three industry insiders will describe the strategies that their organizations have implemented to improve throughput in the ER to increase efficiencies, reduce costs and improve patient outcomes and satisfaction.
During this 90-minute webinar on CD-ROM, Cindy Rentsch, clinical director of emergency services at Edward Hospital, along with Joan Heater, director of nursing emergency services, Banner Gateway Medical Center and Kevin Roche, director of the management engineering program at Banner Health Corporation, will describe topics to include building a culture of customer service and patient satisfaction in the emergency room; implementing strategies and tools that measure and audit performance in the ER and analyzing the bottom line impact on improved performance.
Passive to Partner: Integrative Health Coach Training Using Motivational Interviewing for Behavior Change, a 90-minute webinar on December 18, 2008, two health coaching experts will examine integrative health coaching -- how health coaches can benefit from training in motivational interviewing, self-management and even spirituality and healing.
During this 90-minute webinar on CD-ROM, Karen Lawson, MD, program director for the health coaching track at the Center for Spirituality and Healing, the University of Minnesota and Dr. Ruth Wolever, clinical health psychologist and director of research at Duke Integrative Medicine, will
describe ways for coaches to assess a client's readiness to change, apply an understanding from the stages of change and how the motivational interviewing skills provide a foundational framework for an appropriate health coaching interaction.
