Source: 2016 Healthcare Benchmarks: Health Coaching, July 2016
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By focusing chiefly on moving high-risk patients down to the low-risk band, population health management programs are in danger of missing the "natural inertia" driving low-risk patients right back into that high-risk stratum, cautions Dr. Adrian Zai, clinical director, population informatics, Massachusetts General Hospital (MGH). Listen to Dr. Zai describe why MGH advocates a multi-pronged approach addressing both low-risk and rising risk patients—a strategy that has improved MGH care quality and provider performance while reducing high-cost healthcare utilization.
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