Healthcare Intelligence Network - What Are Leading Factors Used To Evaluate Health Coach Performance?
Source: 2018 Healthcare Benchmarks: Health Coaching, April 2018.

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2018 Healthcare Benchmarks: Health Coaching

In the face of rising healthcare costs and increasing accountability for population health and quality outcomes, healthcare organizations are recruiting health coaches to facilitate actionable, sustainable health behavior change in rising and high-risk populations, across a continuum of delivery platforms.

This report captures key metrics such as populations, health conditions and health risk levels targeted by health coaching programs; risk stratification criteria; prevalence of embedded coaching within care sites; coaching tools and incentives as well as program outcomes and ROI from responding healthcare organizations.

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2018 Healthcare Benchmarks: Health Coaching


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Lisa Holden

A Medicaid expansion program in Wisconsin is introducing many Medicaid beneficiaries reluctantly to managed care but with an early, effective introduction to its telephonic care coordinators, Independent Health Care Plan (iCare) is successfully engaging these new members. Listen to Lisa Holden vice president of accountable care, iCare, shared the steps in iCare's key strategy to engage Medicaid members.


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