Source: 2015 Healthcare Benchmarks: Patient Engagement, November 2015
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2015 Healthcare Benchmarks: Patient EngagementThis report documents strategies, program components, successes and challenges of engaging patients and health plan members in self-care from more than 125 organizations responding to the 2015 Patient Engagement survey by the Healthcare Intelligence Network. Reserve your copy today for $117 in our Online Bookstore or by calling toll-free (888) 446-3530.
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Having heard from physicians and payors alike about the challenges of engaging patients, the Memorial Hermann ACO crafted its care management program with the goal of drawing patients more fully into their care, explains Mary Folladori, system director of care management at the Memorial Hermann Physician Network and ACO. Listen to Ms. Folladori share key program design elements from the 2014 top-performing Medicare Shared Savings Program ACO, including immersing care managers into the 'micro cultures' of the physician practice, the community and the members that they serve.
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