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New Chart: What's the Average Monthly Case Load of a Health Coach?

SUMMARY: Health coaching is a critical tool in population health management, helping to boost self-management of disease and reduce risk and associated cost across the health continuum. We wanted to see the average monthly case load for a health coach.

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HIN's fourth annual Health Coaching survey, conducted in December 2012, documented how more than 150 healthcare organizations use health coaching as well as the financial and clinical outcomes that result. The survey found that 75 percent of respondents have a health coaching program in place, a slight increase of 5 percent over 2010. According to the responding companies, the average monthly case load for their health coaches are as follows:

  • 1 to 24: 26.7 percent

  • 50 to 99: 21.7 percent

  • 100 to 149: 20 percent

  • 25 to 49: 11.7 percent

  • 250+: 10 percent

  • 150 to 199: 5 percent

  • 200 to 249: 5 percent

Source: 2013 Healthcare Benchmarks — Health Coaching, April 2013


2013 Healthcare Benchmarks: Health Coaching

2013 Healthcare Benchmarks: Health Coaching is HIN's fourth annual collection of data points on health and wellness coaching. It presents actionable new data on overall health coaching activity, with the latest metrics on the prevalence of health coaching, program components, delivery methods, preferred behavior change models, ROI and more.

2013 Healthcare Benchmarks: Health Coaching is available from the Healthcare Intelligence Network for $137 by visiting our Online Bookstore or by calling toll-free (888) 446-3530.




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