Healthcare Intelligence Network - What Are the Critical Elements of Patient Engagement Programs?
Source: 2017 Healthcare Benchmarks: Patient Engagement, October 2017.

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2017 Healthcare Benchmarks: Patient Engagement

Beyond hoped-for improvements in clinical outcomes from actively engaged patients, patient engagement metrics now factor heavily into the equations of risk- and value-based reimbursement models.

This report documents tactics, targeted populations and clinical conditions, program components, technology use, success measures, challenges and many other patient engagement metrics.

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2017 Healthcare Benchmarks: Patient Engagement


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Cindy Buckels

How can care teams encourage patients to open up about sensitive social determinant of health (SDOH) factors? By employing motivational interviewing to establish a respectful partnership, advises Cindy Buckels, TAV Health director of population health.

Listen to Ms. Buckels explain why motivational interviewing is more effective than the usual “Chunk-Check-Change” approach in transforming patient ambivalence and effecting the kind of behavior change that improves health.


Related blog posts:

Patient Engagement Technology Tool for Preventing Hospital Readmissions in Chronic Patients

HINfographic: Patient Engagement: Educate to Overcome Social Determinants of Health and Low Health Literacy

Patient Engagement Prerequisite: School Staff in Patient Activation, Health Literacy

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