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New Chart: Top 5 Ways to Identify Individuals for Case Management

SUMMARY: Care coordination by healthcare case managers is helping to drive clinical and financial outcomes in population health management and bolster emerging models of care such as the patient-centered medical home and the accountable care organization. We wanted to see how individuals are identified for case management.

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HIN's fourth annual industry survey on healthcare case management, administered in May 2013, captured data on case management responsibilities, diagnosis most responsive to case management, challenges of embedded case management, and much more. According to the 118 healthcare companies who responded to the survey, the top five ways individuals are identified for case management are:

  • Case management assessment: 62.2 percent

  • Provider referral: 56.7 percent

  • Claims data: 50 percent

  • Hospital census: 47.8 percent

  • Self/family referral: 40 percent

Source: 2013 Healthcare Benchmarks — Case Management, June 2013

2013 Healthcare Benchmarks: Case Management

2013 Healthcare Benchmarks: Case Management, now in its fourth year, provides actionable information from 118 healthcare organizations on the prominence, placement and responsibilities of case managers as well as case management-driven outcomes in healthcare utilization, cost and compliance.

2013 Healthcare Benchmarks: Case Management is available from the Healthcare Intelligence Network for $139 by visiting our Online Bookstore or by calling toll-free (888) 446-3530.

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