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New Chart: Top 5 Medical Home Strategies for Patient Engagement

SUMMARY: The patient-centered medical home (PCMH) model has been called a stepping stone to accountable care. The most recent market data from the Healthcare Intelligence Network found that one of the top ways to educate and engage patients in PCMHs is by training physicians to do so. We wanted to see which other strategies are being used to educate and engage patients in the medical home.

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HIN's sixth annual industry survey on the PCMH, administered in May 2012, linked the rise in medical home starts over the last six years to a steady climb in patient satisfaction. The survey captured data on medical home adoption, staffing, technologies, and other key medical home metrics. According to 95 healthcare companies who responded to the survey, the top five strategies used to educate and engage patients in PCMHs are:

  • Physician training: 79.3 percent

  • Health coaching: 75.9 percent

  • Patient outreach: 65.5 percent

  • Online tools: 44.8 percent

  • Shared decision-making: 44.8 percent

For additional research data and insights on this topic:

Download the executive summary of 2012 Healthcare Benchmarks: The Patient-Centered Medical Home.

Source: 2012 Healthcare Benchmarks — The Patient-Centered Medical Home, August 2012


2012 Healthcare Benchmarks: The Patient-Centered Medical Home

2012 Healthcare Benchmarks: The Patient-Centered Medical Home, now in its sixth year, is designed to meet business and planning needs of physician practices, clinics, health plans, managed care organizations, hospitals and others by providing critical benchmarks in medical home implementation and results.

2012 Healthcare Benchmarks: The Patient-Centered Medical Home is available from the Healthcare Intelligence Network for $189 by visiting our Online Bookstore or by calling toll-free (888) 446-3530.




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