Archive for the ‘HIN Blog’ Category

Medicare Weighs in on Obesity Counseling for Seniors

December 15th, 2011 by Cheryl Miller

Call it Medicare meets the Biggest Loser.

CMS is now swallowing the costs of screening and counseling for beneficiaries considered to be obese, or at risk for obesity. Doctors determine patients’ eligibility, and those who meet the requirements, or have a BMI greater than or equal to 30 kg/m2, get to participate in the program.

Eligible “contestants” receive dietary and nutritional assessments and face-to-face counseling sessions in a physician’s office each week for a month, and then every other week for an additional five months. The “biggest losers,” or those that lose at least 6.6 pounds, or 3 kg during those six months, get continued sessions for up to a year.

The benefits of the program far outweigh the costs, given the burden that obesity places on states: a recent study from Duke University showed that obesity costs states $15 billion a year in medical expenses. And according to the CMS, over 30 percent of both men and women in the Medicare population are estimated to be obese, a condition that is directly and indirectly associated with many chronic diseases, including those that disproportionately affect racial and ethnic minorities such as cardiovascular disease and diabetes.

Efforts to help curb the epidemic aren’t new; as we reported in our recent survey on Obesity and Weight Management, nearly 72 percent of respondents said they were implementing programs to manage weight or prevent obesity. While adults accounted for the largest population target, 6.4 percent of respondents said that they were targeting the Medicare population with their weight control programs.

Unlike the “Big Reveal” on the network series, we won’t get to see the transformed patients, unless they land gigs with Weight Watchers or Jenny Craig. But the program might take an ever so small bite out of the existing healthcare costs facing us today, and the participants’ loved ones might get to hold onto them (figuratively?) for a little longer.

Four Transitions for Back-To-School

September 12th, 2011 by Cheryl Miller

It’s back to school time, and the healthcare industry is undergoing its fair share of transitions.

  • NCQA is launching a new accreditation program for ACOs this fall. The organization worked with consumer advocates, purchasers and other healthcare and managed care experts to develop seven standards by which it will evaluate ACOs. Early bird adopters of the accreditation effort can get reduced rates on survey fees, online education tools and promotion. Order the NCQA ACO standards.
  • The one-year report card on Cigna’s ACO approach with Medical Clinic of North Texas (MCNT) is in; and both healthcare systems are reporting excellent grades in four key areas: reducing avoidable emergency room visits, following evidence-based medicine, lowering medical costs and better controlling diabetes. Since the accountable care program began, MCNT has received the highest level of recognition from NCQA for meeting national quality standards for physician group medical homes. Cigna helped by sharing patient-specific data that identifies individuals who could benefit most from additional outreach and follow-up care.
  • Medical students, rather than teachers, are getting apples this year: Apple iPads. Many universities, including Yale Medical School, profiled here, are downloading curriculum onto the tablets in an effort to be more “green,” save money, and protect patient confidentiality. Computer security has been a particular concern for the Yale School of Medicine, and the iPad is compliant with security and privacy laws and does not carry the same risk of information loss that a laptop might, Yale officials say.
  • And finally, a lesson that can’t be taught enough: smoking just a few cigarettes can kill. A new report from the CDC shows that smokers are smoking less: the percent of daily smokers who smoke nine or fewer cigarettes per day rose to nearly 22 percent in 2010, up from an estimated 16 percent in 2005. But smokers need not be heavy or long-term smokers to be affected with a smoking-related disease, or suffer a heart attack or asthma attack, CDC officials say. And states with the toughest anti-smoking campaigns, like like Maine, New York and Washington, have the fewest smokers. Which just goes to show that even the most resistant students can be taught to change their ways.
  • Warning: Winds of Healthcare Change Ahead

    August 29th, 2011 by Cheryl Miller

    As we go to press Friday afternoon, Hurricane Irene is threatening to pummel our eastern coastline with winds greater than 80 mph; store shelves have been emptied of bottled water and batteries and anyone searching for a generator is probably out of luck.

    Healthcare, too, is preparing for the winds of change as reform laws descend upon it, and many preparations are being made in its wake. HHS just announced it is awarding $40 million in grants to identify and enroll children eligible for Medicaid and the Children’s Health Insurance Program (CHIP). The two-year grants are authorized under the Children’s Health Insurance Program Reauthorization Act (CHIPRA) of 2009, and part of the administration’s push to ensure all eligible children.

    In a move to address shifting reimbursement plans, CMS is proposing four bundled payment plan models. These models are designed to align payments for services delivered during an episode of care, rather than paying for services separately. This new initiative will give providers the flexibility to determine which episodes of care and which services will be bundled together. Read more about this proposal in this week’s Healthcare Business Weekly Update.

    And lastly, nearly one of every 10 mid-sized or big employers might stop offering health coverage to workers after insurance exchanges begin operating in 2014, states a recent survey from Towers Watson. The survey, which involved more than 1200 companies, says that the companies are willing to risk the ensuing fees and tax headaches that could arise with such a move. Last year, the average annual health insurance premium for employer-sponsored family coverage was $13,770 per worker, with companies picking up most of that tab,
    according to the Kaiser Family Foundation and Health Research and Educational Trust. That cost has more than doubled since 2000.

    But survey officials stress that these results aren’t written in stone, and that employers could change their minds given all the unresolved variables, not unlike the hurricane headed our way. We’ll just have to see what path the storm takes.

    U-M’s Care Strategies Save Medicare $22 Million, Demonstrate ACO Benefits

    August 22nd, 2011 by Cheryl Miller

    Improving preventive and chronic care helped the University of Michigan (U-M) to save Medicare more than $22 million during a five-year Physician Group Practice Demonstration (PGPD), which was designed to show the potential benefits of ACOs. A new transitional care program assisting patients with hospital discharge and follow-up was one of the ways the health system successfully achieved savings.

    HHS has awarded $185 million in grants to 13 states and the District of Columbia to help them establish new state-based health insurance
    marketplaces. The agency is hoping that individuals, families and small businesses will be able to use the exchanges to purchase private health insurance beginning in 2014.

    And lastly, don’t forget to participate in our second annual survey on medication adherence. You’ll receive a free executive summary of the survey results once they are compiled. To take the survey, please click here.

    These issues and more in this week’s Healthcare Business Weekly Update.

    Less is More When it Comes to Healthcare

    August 19th, 2011 by Cheryl Miller

    Less is more, at least when it comes to certain medical procedures.

    That was the conclusion of a recent study by the American Heart Association (AHA) and reported here in a recent issue of Healthcare Business Weekly Update. Researchers compared the use of drug-eluting stents (DES) in 2004-06 to 2007, when their use decreased by nearly 25 percent. Using data from the Evaluation of Drug-Eluting Stents and Ischemic Events registry, the study found that limiting the use of DES did not increase the risk of death or heart attack, and only slightly raised the need for repeat angioplasty procedures. In fact, because the stents were reserved for use on higher risk patients, healthcare costs were reduced by an average of $410 per patient. When multiplied by the estimated 1 million angioplasty procedures performed annually, the United States is able to save nearly 400 million a year.

    A recent story in Newsweek corroborates this research, and suggests that the use of DES weren’t the only medical procedures being overused. The article goes on to state that some common tests and procedures aren’t just expensive, but can do more harm than good.

    “There are many areas of medicine where not testing, not imaging, and not treating actually result in better health outcomes,” says Dr. Rita Redberg, professor of medicine at the University of California, San Francisco, and editor of the Archives of Internal Medicine.

    The problem is that “in otherwise healthy people,” screenings can lead to false positives, and cascading tests and procedures for possible problems that might have been harmless, or gone away on their own, the article says.

    From PSA tests for prostate cancer (which more than 20 million U.S. men undergo every year) to surgery for chronic back pain to simple antiobiotics for sinus infection, a remarkable number and variety of tests and treatments are now proving either harmful or only as helpful as a placebo.

    The article doesn’t dismiss the benefits of progressive medicine; instead, it lists the procedures that have saved lives and eased suffering for millions:

    Screening tests like mammograms…can lead to early treatment of breast cancer, especially for women with hereditary risk or a strong family history of the disease. For cancer patients who report back pain, MRIs can prove invaluable for spotting tumors that have metastasized to the bones, allowing doctors to intervene before it’s too late. The years between 1980 and 2004 saw a 50 percent decline in the death rate from coronary heart disease thanks to better treatments and drugs that reduce cholesterol and blood pressure. At least 7,300 lives are saved every year thanks to colonoscopies.

    But the flip side is that procedures are being overprescribed, like colonoscopies for the elderly, which can often harm them, and CT scans for the injured. A study published by John Hopkins noted the rise in MRIs and CT use in emergency departments over a 10 year period, from 1998 to 2007. The Hopkins team found that patients with injury-related conditions were three times more likely to get a CT or MRI scan in 2007 than they were in 1998. But the team also found that diagnosis of life-threatening conditions, such as a cervical spine fracture or liver laceration, rose only slightly.

    Part of the problem is compensation: according to the Newsweek article, Medicare pays physicians more than $100 million a year for screening colonoscopies; still other procedures, like angioplasty, bypass surgery and stenting are not improving cardiac patients’ lives; but instead costing Medicare more than $1.6 billion a year.

    The solution? The study published by the AHA didn’t directly identify which patients are the best candidates for DES, although other studies are currently underway using similar patient registries to address it. And research shows that low risk heart patients can benefit more from noninvasive treatments like drugs (beta blockers, cholesterol-lowering statins, and aspirin), exercise, and a healthy diet.

    With the push for reducing healthcare costs while improving care, it’s an issue that will most probably continue to be explored.

    Geisinger, Dartmouth-Hitchcock in CMS PGP Transition Demo

    August 15th, 2011 by Cheryl Miller

    Congratulations to all CMS PGP Demonstration participants, especially Geisinger Health Systems and Dartmouth-Hitchcock, both of whom have shared their strategies for population health management with HIN.

    Early on in the PGP demo, DH targeted patients with CHF, CAD, and diabetes; it then developed two ‘super registries‘ to monitor both chronic disease markers and preventive care needs in its population. It created training for new roles for nurses and case managers, focusing on health coaching, motivational interviewing and bridging care across transitions. DH then created reports comparing its MDs’ performance with those of their peers. In the end, they received about $13 million in shared savings from CMS.

    Says Barbara Walters, senior medical director, “What did we do to make a difference? It was our admission rate, cost of care for CHF patients and our clinical quality compared to the comparison group. We didn’t even realize it but we had created a medical home, which is a very important cornerstone for all of this.”

    And Geisinger achieved 100 percent on the PGP program’s quality measures, the only one of the 10 organizations to do so for the last four years of the demonstration. “By focusing on improving quality, we were able to reduce the total costs of treating Medicare beneficiaries. Our costs at Geisinger rose only 1.4 percent, compared to the typical 4 to 6 percent increase observed nationwide,” said Thomas Graf, M.D., associate chief medical officer, Population Health; chairman, community practice, Geisinger Health System.

    We look forward to charting the progress of all of the organizations involved in the transitional program.

    You can read more about this and other healthcare issues in this week’s Healthcare Business Weekly Update.

    10 Ways to Engage Physicians in Appropriate ER Utilization

    July 29th, 2011 by Jackie Lyons

    About a third of unnecessary ER use is categorized as “avoidable,” followed by visits from high utilizers, often referred to as ‘frequent flyers,’ who generate 29 percent of avoidable use, according to a recent HIN survey on reducing avoidable ER use. Survey respondents include physicians in many strategies to reduce avoidable ER use. For example, 63 percent of respondents alert primary care physicians (PCPs) to ED visits by recently discharged patients.

    Here are 10 ways to engage physicians in efforts to reduce avoidable ER utilization as suggested by survey respondents:

  • Establish an alliance of hospital and post-hospital providers to address avoidable readmissions and ED visits. Collaborate between cross-spectrum of services to break down silos of healthcare providers;
  • Perform in-person reviews of ED utilization profiles comparing PCP to others in network – encourage PCPs to offer rapid appointment availability when requested by case manager, use e-notification of PCP re: ED visit occurrence and encourage PCP open access hours;
  • Allow PCP to cover absence of an employee from the first day off work, not from first day seen in medical office. EDs are a tool of convenience prior to PCP appointment;
  • Use a transfer call center with the hospitalist assuming admission on unassigned patients;
  • Work with providers to have “walk-in” or urgent care slots built into daily appointment templates;
  • Facilitate PCP group relationships with the Regional Health Information Organization (RHIO), in which ERs of various hospitals collaborate;
  • Introduce coaching module follow-up for 30 days post-discharge;
  • Develop community care plans that involve the frequent flyer patient, PCP and ED. Then develop an agreed-upon coordinated plan of care. The first priority is that the patient contacts the PCP before entering the ED. If the patient still presents to the ED, it is the goal of the ED case manager to contact the PCP and discuss better options;
  • Establish a medical home with risk-sharing reimbursement if office-specific ER rates for ambulatory care sensitive conditions (ACSC) or multiple visits improve;
  • Identify PCPs that encourage ER visits through a mailout survey;

    More ways to engage physicians in Appropriate ER Utilization.

  • No Place Like a Medical Home for Patients with Diabetes

    July 18th, 2011 by Jackie Lyons

    Two recent studies focused on diabetes patients reveal that the saying “There’s no place like home” may be true — in this case, it’s a patient-centered medical home (PCMH).

    The PCMH model of care has always focused on improving care quality and reducing costs for the chronically ill. Now, the PCMH has been found to increase the percentage of diabetes patients who achieve goals that reduce their sickness and death rates, according to health researchers.

    A report from the eHealth Initiative found that using electronic health records (EHRs) in medical homes to coordinate care resulted in numerous process improvements for patients with Type 2 diabetes and heart disease in a medical home.

    The initiative reported improvements in provider-patient communications, intra-office coordination, EHR use, care planning, patient coaching, specialist referrals and several other areas. The care plan enabled by the EHR allowed researchers to streamline the care process for the patients and more efficiently track their progres:

    At one site, six separate cardiology referral forms were used before the project began. Following the intervention a single form was developed and formatted within the EHR, said Victor Villagra, MD, president of Health and Technology Vector.

    In a second study, Pennsylvania researchers say the key of the PCMH is to make physicians not only look at individuals, but at their patient population in general.

    In PCMH, medical practices learn to work together as a team, coordinating care centered on the patients’ needs. The researchers report a significant improvement in adherence to evidenced-based care guidelines and in clinical outcomes. In one year, the number of patients with better LDL levels, better blood pressure and or lower A1c levels increased. The number of patients receiving yearly foot exams, eye exams and pneumonia and influenza vaccines also increased, according to a Penn State College of Medicine press release.

    Pennsylvania leads the nation in implementing the PCMH, based on the chronic-care model (CCM) of care, which promises to improve health and reduce costs of care. This type of care attempts to move from a reactive approach to a focus on long-term problems in healthcare delivery.

    The Case Management Monitor is Here!

    June 17th, 2011 by Cheryl Miller

    Yes, it’s here – our inaugural Case Management Monitor. It’s HIN’s newest bi-weekly e-newsletter, dedicated to providing the latest news, tools and trends in the healthcare case management arena.

    And it’s arrived not a moment too soon. The role of today’s healthcare case manager is constantly evolving, moving beyond the health plan office to co-location with primary care physicians, hospital discharge planners and long-term providers.

    Not only are more healthcare organizations using case managers, but the practice of embedding them at the point of care is becoming the norm, as we saw in our second annual Healthcare Case Management survey, conducted in January 2011. In just the last year alone, the number of case managers working in hospital admissions offices nearly doubled. And embedding case managers in emergency departments is becoming a critical part of many hospitals’ case management programs, proving beneficial both clinically and financially. The embedded case manager can act as the first line of defense, determining medical necessity, and also helping to reduce patient visits and the number of claims denials for a hospital stay, says Toni Cesta, senior vice president of operational efficiency and capacity management at Lutheran Medical Center, whom we profiled in a recent podcast that is featured in our newsletter.

    And the contemporary case manager’s job description has evolved: it is much more likely to include home visits, crisis management and quality improvement responsibilities in 2011 than it did in 2010. Today’s case manager often helps patients to understand what their treatment is and what their goals of care are. The case manager acts as a liaison between the patient, family, healthcare delivery team and community, enabling their clients to achieve their goals more effectively and efficiently. This includes everything from helping with insurance to medication adherence to home care follow ups, subjects we cover in our newsletter.

    And the role of today’s patient is changing as well. With round the clock access to the web, on-line medical records, mobile applications and connected devices, there is a new kind of health delivery system in place — a system that gives patients far more information, and control than they’ve had in the past. What are the implications, risks and opportunities for case managers and case management organizations?

    So, please take a moment to read the first Case Management Monitor, and don’t forget to subscribe to the second one, set to arrive in email boxes on June 21st. In the meantime, please provide us with feedback on our newsletter, and share with us any subjects you’d like us to address.

    We also have a wealth of information on our Case Management Monitor web site: interviews, podcasts, white papers, videos, blogs, and much more. Again, any feedback on this site is also welcome.

    Because interaction is key, isn’t it, to successful case management?

    Keeping Kids Heart-Healthy

    December 19th, 2007 by Melanie Matthews

    A recent study from University of Michigan found that babies born with severe heart defects are much less likely to die before leaving the hospital if they are treated at the centers that treat the largest numbers of these patients.

    And another report from the University of Florida found that some stimulant medications used to treat children with attention-deficit hyperactivity disorder (ADHD) may be landing more kids in the ER due to cardiac symptoms.

    Heart health is paramount for children, and here are some tips from the American Heart Association (AHA) that medical professionals can pass onto their patients to keep kids heart healthy.

  • Monkey see, monkey do: Advise parents to help their children develop good physical activity habits at an early age by setting a good example themselves.
  • Too much of a good thing: Suggest that parents limit their children’s television, movies, videos and computer games to less than two hours a day to help to increase physical activity.
  • Make exercise a family affair: Encourage family outings and vacations that involve vigorous activities such as hiking, bicycling, skiing, swimming, etc.
  • Don’t be lazy: Suggest walking or riding bikes to nearby destinations whenever possible as well as using stairs instead of elevators and escalators when at shopping malls.
  • Playtime first: Discourage homework immediately after school to let children find some diversion from the structure of the school day. Kids should be active after school and before dinner.
  • No more boring sweaters for birthday gifts: Recommend that parents choose fitness-oriented gifts — a jump rope, mini-trampoline, tennis racket, baseball bat, a youth membership at the local YMCA or YWCA.

    Click here for a complete list of tips from the AHA.